Our Experience at Pacifica was Phenomenal
Our experience at Pacifica was phenomenal. Cindy and the other midwives are extremely knowledgeable, warm, and experienced. We were in such good hands my entire pregnancy, and I am full of gratitude for our time with them - including the birth, which was beautiful. I never could have imagined saying that, but it's true, and the amazing team at Pacifica is a huge reason why.
They were always open for phone calls and texts, before and after the birth, with any question in the world - truly caring and extremely knowledgeable about everything we asked. The prenatal appointments were long - they made us feel as if they had all day for us to ask questions as first-time parents.
It was like night and day, what we experienced at Pacifica and at Sutter (before going to Pacifica). When our baby didn't nurse much, they were at our side (in our home! no extra charge!) for extra appointments to help us figure out nursing. Now, he is a thriving, chubby, happy little guy.
We weren't sure about how payment would work at the beginning but our insurance (Aetna PPO) paid for almost everything, which was fantastic.
Pacifica has an excellent quality of care and made an enormous impact on our pregnancy, birth, and postpartum experience. I recommend Pacifica to everyone considering having a child, and if we have #2, we'll be back!
Valerie T. Oakland, CA March 13, 2015
The Pacifica staff were kind, communicative and more efficient than I ever could have imagined
The Pacifica staff were kind, communicative and more efficient than I ever could have imagined. Kate Richmond, the student, was the orchestrator of the whole birth; her connection to Alexis and the baby's progress was extraordinary and a testament to the kind of educational value of Pacifica as an institution offers to both aspiring professionals as well as its own clients. It might be the best money we ever spent.
August 5, 2016
Words can’t describe how amazing the care is at Pacifica…
Words can't describe how amazing the care is at Pacifica... The midwives are seasoned and the apprentices are very knowledgeable and trustworthy. Pacifica provided nurturing support to me and my partner from start to finish, and going to my appointments began to feel like a visit with family. We truly felt cared for and the home-like setting is the cherry on top. It's unfortunate that I ended up in the hospital for the actual birth, but I have no regrets in signing up with Pacifica, as the prenatal and postpartum care is priceless. There was never a question unanswered, and we never felt rushed... Lucy was able to come with me to the hospital for the birth, and she was attentive and amazing on all accounts. There are some great OBs out there, but there is honestly no comparison in the excellent support and compassion you receive from this team. They leave no stone left unturned, and I am forever grateful to have experienced the journey of pregnancy with Cindy and the whole Pacifica family. So so amazing. I would do it again in a heartbeat.
Juliette C. Oakland, CA March 13, 2015
An absolutely extraordinary experience with amazing midwives
An absolutely extraordinary experience with amazing midwives. We had our baby boy there in September 2013, and I wish we could have a whole brood just to work with them again and again. Cindy, Sonja, and whole team make you feel welcome and special. Totally professional, competent, highly experienced, loving, open-minded care, knowledgeable support--whether you're a first time mom or more seasoned. They work with you wherever you have your baby--whether at the birth center or at the hospital if you need to transfer there for some reason. I highly recommend them if you're looking for a natural childbirth experience in a home-like setting, and want to customize your birth--we wanted to have both our older children and my parents in the room with us for them to experience the birth and that was no problem--I wanted to be in whatever position I felt like during my labor and that was encouraged--they accommodated me and not the other way around (which happens all too often in a hospital setting). They also worked very comfortably with Kaiser for shared pre-natal, post-partum and pediatric (immediately following the birth) care.
Kristina K. Berkeley, CA March 13, 2015
Our birth was a wonderful experience
With the help of the phenomenal midwives (Cindy and Sonja) and apprentices at Pacifica, my husband and I welcomed our son last October at the birth center. From my first prenatal appointment, I felt very well cared for. They offer prenatal groups where I learned a tremendous amount of information, and by the time our son was born, I felt as though I were part of a family. We drove from San Jose and even though the miles really added up, I would do it again (and again) in a heart beat!
Our birth was a wonderful experience. My husband is now a midwifery advocate because of the way we were treated and the fact that he was such an integral part of the birth. I will never forget the care we received and the way that we welcomed our son into the world. Following our sons birth, we discovered he was tongue tied. An over-zealous pediatrician tried to convince us that our son was sick, but we were certain that the tongue tie was the source of the problems we had experienced. The midwives called and texted me repeatedly to get updates about what was happening and how our son was doing (we were in San Jose), and they continuously offered their moral support and guidance throughout the ordeal.
I really cannot say enough positive things about them. I would drive twice as far if it meant having them as my care team again!
Melissa M. San Jose, CA March 13, 2015
This is truly caring healthcare.
We wanted a natural, relaxed birthing experience with a tub and minimal interventions, and though this place is a good 45 minutes from home, we feel it was more than worth it. We got what we were searching for and more.
I describe our experience as having a home birth, but in someone else's home. Freedom to eat and move around during labor, no wires/needles tethering me, a relaxing tub, a comfortable place for my husband to lie down and rest, a kitchen to store and prep food, freedom to try different pushing positions... I loved my birth experience.
Also, the midwives are like OB/GYN's, pediatricians, and lactation consultants rolled into one. Their care for us was so personal and holistic. They taught us how to care for our newborn, provided group support, lent me a sitz bath to speed up recovery, and helped me breast feed. They even have a library of books, toys, clothes, etc. I especially appreciated the home visits on days 1 and 3 after the birth. Being so sore and tired after the birth, it was so great receiving care without having to get out of bed!
On top of all that, our insurance paid for almost all of it. No extra fees for breast feeding help, or getting advice outside of appointments. This is truly CARING healthcare. We love this place and the team of midwives and would gladly come again for future pregnancies.
Samantha L. Irvine, CA March 13, 2015
I loved the attention, care and comfort these midwives provided.
Our baby girl was born March 8 2013 at Pacifica Maternity Center.
I worked with Sonja and Cindy for the entire 9 months of my pregnancy and found the experience to be wonderful. I loved the attention, care and comfort these midwives provided. Going into labor I was confident in the choice we made for an out of hospital birth. The ability to bond with my newborn and my partner post birth was super special, we were able to rest and recover in a bedroom that felt so cozy rather then in a tiny hospital bed. The birth rooms are beautiful, private and large.
They helped my baby latch on and referred me for additional lactation support when needed.
Postpartum it was nice to have the midwives come and preform the aftercare at my home so we didn't have to take our newborn out. There are also groups where you can meet other families during your birth and postpartum. We are still in contact with some of the families we meet at Pacifica. My partner was included in everything and also felt supported by the midwives.
The midwives are flexible and wanted to help make my birth experience my design, and while they have input there is a lot of room to express your birth preferences and to have them meet. You can birth in any position you need to, there are birth tubs if you want a water birth and you choose your birth support team.
They are located adjacent to Alta Bates and less then a few miles from Kaiser should you need to transfer to the hospital for care. I would absolutely have another child under the care of Cindy and Sonja. I believe you will be in good hands at this maternity center. We also worked a bit with apprentice midwife Evaly Long, she was very caring and attentive. She encapsulated my placenta for me and I highly recommend her for this service.
I am grateful for the safe delivery of my amazing child. Thank you.
(James and Selina)
J'me L. Berkeley, CA March 13, 2015
I am still in awe at the level of care and concern these women provided to my wife.
I simply wish to say that the services we received through this provider was not only exceptional, it was superior to the experience we had with both our other children. From the perspective of a husband who is observing and trying to support the woman he cares for most go through the most taxing yet beautiful experience in life, I am still in awe at the level of care and concern these women provided to my wife. They were accessible and available 24 hours a day. They created an atmosphere in which my wife comfortable and able to express her full feelings. They supported and educated and empowered her to make decisions that were best for her and our child. If [one's insurance company] is interested in giving its members access to the best providers possible, Cindy and her staff at Pacifica Family Maternity Center are certainly worthy of that distinction.
Mark Hirshi April 29, 2015